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You may be already aware, the General Data Protection Regulation (GDPR) 2016 will come into effect on 25th of May 2018.

We have been working hard on ensuring our robust procedures for patient confidentiality are maintained and compliant with the new rules.

Keeping your personal information safe and secure remains a top priority. Our fair processing notice (privacy notice) has been updated and structured in a way to make it easier for you to find what your looking for, whilst still providing you with a bit more detail with as little NHS/legal jargon as possible.

When We Are Closed

If you need urgent medical help when the surgery is closed, telephone 111 calls from landlines and mobiles are free.. This service is available on weekdays between 6.30pm - 8am and all day and night at weekends and bank holidays 

out_of_hoursLocal NHS Urgent Care Centre 

For the treatment of minor injuries and illnesses out of hours, visit the local NHS walk-in centre at

Loughborough Urgent Care Centre

Hospital Way
LE11 5JY

01509 568800 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Go to your local Accident and Emergency department or call 999 for an ambulance for emergency situations such as:

  • Loss of consciousness
  • Head injury
  • Heavy blood loss
  • Severe chest or abdominal pain
  • Serious accidents
  • Suspected broken bones
  • Difficulty in breathing .


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website